WEBSITE MAINTENANCE

As websites evolve and content needs to be renewed, some of our clients would rather contact our studio directly to make changes instead of editing themselves. Insight can provide updates or enhancements either on a regular or ad hoc basis. This allows the client to retain a high quality online presence once the design and development has been completed.

We offer a number of flexible website maintenance options which are designed to keep all our client’s sites up-to-date, fresh and technologically innovative.  Whether you require weekly, monthly or annual changes we can cater for your needs ensuring that you get updates made to your site as soon as possible.

Website Maintenance Services

We offer a wide variety of website maintenance services from simple on page editing to full website core system monitoring and updating

Hack Protection

Incidents of website hacking are growing everyday. Hackers will randomly scan the internet for websites that are vulnerable. They could potentially install harmful phishing pages to your site or access personal information. Keeping your website secure is a full time job and should be a top priority for every website owner.

CMS Updates

Content Managements systems need to be updated on a regular basis in order to avoid conflicts with other aspects of the website. This is a delicate process that needs to completed in a careful manner. Content Management System updates will give you the most up to date content and options for you website.

Plugin Updates

Websites often require different plugins in order to give websites unique functionality. For example, some of our customers need Events Calendars, Booking Engines or even tailored Contact Forms. Without regular update, plugins can cause loss of functionality and thus can cause unwanted disruption to your business.

Website Backups

An essential part of our website maintenance contract is our daily website and database backup service.  We back up your website files and database, which means that if an attack should ever occur to your website, we can reinstate your website from a backup and analyse how the attacker gained access and make adjustments to future protect.

Phone Support

Many website hosting and development agencies have reverted to a less pleasing method of communication using ticketing systems where clients wait in a queues to speak with the development team through online chat. Here at insight we favour a more hands on approach and all of our customers can call our office directly with any questions.

Security Patches

To ensure that your website is as protected as it can to potential attacks, we integrate the most up to date security plugins into your site. With features such as ‘two factor authentication’, ‘Malware scanning’, ‘Password security’, ‘User Action Logging’, ‘Online File Comparison’ and ‘Temporary Privilege Escalation’, your website is sure to be secure and protected.

Daily Monitoring

Maintaining a website is a full-time job and here at insight our development team continue to work on every aspect of your site. We monitor all of our website on a regular basis so that our customers can take a back seat in its running. Every day we run tests and checks so that if there are any issues, we can rectify them as soon as possible, so as to avoid any disruptions.

Conflict Management

Sometimes having multiple plugins installed on your websites can cause conflicts and errors to occur. This can especially happen when updates are made to plugins without the prior research being made. There are many known conflicts between plugins that need to be thoroughly investigated before updates are made.