Frequently Asked Questions

We quote for our projects depending on a variety of factors. To get an idea of the factors involved in your project, give us a call on 021 4328060 or Dublin 01 1 679 7617 email us on [email protected]. We will ask you some questions on your project to understand the features and interactivity that is necessary. After this conversation, we will be able to give you a ballpark figure. If you are interested in us working with you on your project, we will develop a comprehensive proposal and quotation document. This will outline all of the proposed features, timeline and costs.

Once we receive all of the content (images and text) from our clients, a typical project would take 2-4 weeks to design and develop (Small 8-10 page website).

  1. Discussion – At the beginning of any project, we will sit down with our client and discuss in more detail the functionality and features that you require. If it is a website redesign, we will discuss where you would like to make improvements and if it is a new website build for a new company we will speak about branding requirements etc.
  2. Content – You will compile all of the content (photographs/ text) you require us to use.
  3. Mock-up Design – We will create a homepage based on your design requirements, color schemes, font usage, image style and layout. Present it to you for you feedback and comments. We will then take your comments and feedback and move the project to the next stage and review.
  4. Send Content – You will send all of your content in its final form for us to integrate into your website. We will take the content and decide the best way to organise the structure of the site.
  5. Design Revision – You will revise the home-page mockup we send and will have the opportunity to request any changes during the build process.
  6. Implementation – This is where we develop the website according to your agreed and approved design style.
  7. Content Integration – Once we have all of the content and the chosen design style, we will begin entering the provided content in a format that matches with the design scheme.
  8. Testing – We perform a rigorous testing procedure before the website goes live to ensure that everything is functioning correctly (pre-live test check list). You will also have the opportunity here to check functionality.
  9. Launch – With your final payment and approval, we will launch the final website and again run a number of post-live checks. This marks the end of the project.

For website projects, we require a 50% initial deposit prior to work beginning and the remaining due upon completion before the website is scheduled to go live. If the project is taking longer than expected to complete due to you the client delaying to give feedback and sign–off in a timely manner. We will issue an invoice for 25% of the project (stage payment) leaving 25% due when the project is complete.

We offer managed hosting services for our customers as most of the website that we host have been built by our in-house web development team. See more information about our premium hosting services at

All of our websites feature fully responsive designs, so that it adapts and function intuitively on all devices including desktop computer, tablet devices and all smart phones.

When we build your website with a CMS we allow for you to take full advantage of a completely browser based administration and editing system. Full support and on-going training in the use of your CMS is part of our core customer service.

We offer different CMS systems depending on the functionality requirements of the website. Our team maintain full ‘one to one’ support and training in the use of your CMS, on an on-going basis with our yearly website security, CMS and maintenance contracts.

Here at insight, we offer three different website maintenance options to our customers.

  • Pay as you go: You can call our office and book a suitable time for your changes to be carried out. You will be billed at our standard hourly rate.
  • On-going maintenance contract: You can sign up to one of our yearly maintenance plans and you will receive a studio time allowance.
  • Content Management System: You will be given the opportunity to take a training class where you will learn how to make standard administration updates yourself. For example you will receive training on, simple page edits, create new blog posts, create new products etc.

Please note – We offer standard website administration CMS training to our clients to allow them to make general edits and changes to their web page content and products. We do not offer advanced web development training to our clients. Advanced development training is only open to experienced web developers and is offered under different services and training courses that we offer.

The platform that we choose to build a website on is completely dependent on the functionality needed and the clients requirements. Once we establish what functionality the customer needs, then we choose the most appropriate platform to fit. Some examples of the platforms that we develop website on include, WordPress, Magento, Opencart and Joomla etc

Expert Search Engine Optimisation has fast become a professional industry. The Internet and its importance to business is now an absolute priority. Addressing the individual needs of businesses who are serious about their website exposure and harnessing the Internets economic potential is now at the forefront of modern business strategies and planning. SEO-DIY is no longer a realistic option for companies who are serious about their Internet presence and search engine positioning. SEO has now become a ‘must have’ technical, professional service.
At Insight, we offer a full extensive ‘round trip’ professional SEO service. Our focused search engine optimisation services are both effective and measurable! If you can’t measure something – you can’t manage it. At Insight we can manage, measure, improve and comprehensively report on your websites success.

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