Accessibility Statement

Commitment to Digital Accessibility

At Insight, we are committed to making our website as accessible and inclusive as possible for all users.

This website has been designed and developed with reference to the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA. These guidelines have informed our approach to design, content structure, and functionality, helping us create an experience that aims to be usable by everyone, including people with disabilities.

Accessibility is an ongoing process. While we strive to meet recognised standards, we acknowledge that some areas may still require improvement, and we remain committed to continual enhancement.

Accessibility Measures in Place

To support accessibility across the site, we have implemented the following practices:

  • Keyboard Accessibility: All primary interactive elements, including navigation, buttons, and forms, are operable using a keyboard.
  • Alternative Text for Images: Meaningful images include descriptive alternative text to support screen reader users.
  • Colour Contrast & Readability: Text and interface elements maintain appropriate colour contrast, and content supports browser zoom and text resizing.
  • Accessible Forms: Form fields are clearly labelled and structured to assist users of assistive technologies.
  • Consistent Navigation and Heading Structure: Logical heading hierarchies and consistent navigation patterns help users orient themselves and locate information efficiently.
  • Multimedia Support: Where multimedia is used, text alternatives such as captions or transcripts are provided where reasonably possible.

Testing & Ongoing Improvements

Accessibility has been considered throughout the design and development process.

Our approach includes:

  • Regular automated and manual accessibility reviews
  • Manual reviews of key user journeys
  • Testing with assistive technologies where feasible
  • Ongoing refinement based on audit findings and best practices

We continue to review and improve the site to maintain alignment with WCAG 2.2 Level AA.

Feedback & Contact

We welcome feedback on the accessibility of this website.

If you experience any difficulty accessing content or notice any accessibility barriers, please contact us and we will do our best to assist:

Email: [email protected]

We aim to respond to accessibility-related enquiries within three business days.

Third-Party Content

Some third-party services or embedded content (such as maps, booking systems, or external platforms) may not fully conform to WCAG 2.2 AA standards. While we do not control these providers, we are happy to help where possible if accessibility issues arise.

Statement last updated: 06 January